Dear Valued Customer:

 

My Wearable Art Capes are 100% handmade with attention to detail ensuring a quality product with high visual impact. 

I work with a soft Italian wool, ultra-suede and outline designs with Akoya (seashell) buttons. 

All capes are photographed and inspected prior to shipping.

I strive for superior craftsmanship with each cape. If  issues are encountered please contact me by email at:

          capesbykathryn@gmail.com 

Each cape is an original piece of wearable art. Due to demand, if out of stock I will contact customer once an order has been placed to advise when a new cape has been completed-usually 3 weeks. No payment is required until cape is completed.  

 

Thank you,

Kathryn Hatcher

Commerce/ Purchasing Process:

 

 

Purchased through e-Interac online banking.

 

It is a fast, efficient and guaranteed secure means of e-commerce.

Please contact your local bank or financial institution to use this convenient online payment option.

Your financial institution will require my company's email address. For security purposes, this will be provided after you contact me via the Contact Artist page.

 

 

Shipping: Costs and Process

Delivery and insurance within Canada will be added t0 the cost of your cape. Range: $15-$30 - location dependent. You will be notified by email confirmation of the total price before mailing. Canada Post guarantees arrival within 7 business days of shipping.

International shipping cost and delivery time will be dependent on location and provided to you prior to final confirmation.

Upon receipt of your e-Interac funds your cape will be insured and shipped within 48 hours via Canada Post.

A Canada Post tracking number will be  e-mailed to you the day the cape is shipped.  A signature will be required upon receipt.

 

 

Policies

Privacy:

 

I respect all aspects of my customers' privacy.

 

Use of e-Interac for payment ensures I have minimal knowledge of my clients except for name, email address and mailing address for shipping purposes.

No information is shared with third parties.

Cleaning:

Recommended: Dry clean / Spot Clean Only

The Italian wool is a blend of 80-70% Italian wool with 20-30% polyester or nylon. The ultra-suede is 100% polyester.

Dry clean only. 

 

Check with your dry cleaning company before dry cleaning to avoid damaging the Akoya buttons.

 

 

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